Challenges Facing Courier and Delivery Services

Courier and delivery businesses are facing multiple challenges as a result of this increase in demand, which are made more difficult because of the competitive nature of the industry. Some of the most common challenges include:

• Late or missing deliveries
• Damaged customer goods
• Vehicle maintenance
• Scheduling
• Managing multiple delivery routes
• Remotely managing employees
• Quick task assignment
• Employee reporting and performance reviews

If left unaddressed, these issues can become detrimental to the overall performance of the company and could lead to a significant loss in profits.

How can Tracking Software Help?

Through helping managers organise their business, by allowing them to view where their staff and assets are in real time. Routes and tasks can be assigned, while the status of the delivery is regularly updated on the platform dashboard. Reporting is also a breeze as the most advanced staff management software generate internal reporting which can be viewed at any time by the manager or employer.

These features within the platform solve the issues surrounding the remote management of staff performance and keep an open line of direct and effective communication. This in turn, saves the employer money as well as improving customer satisfaction due to a reduction of late or undelivered packages.

Protecting Your Assets with GPS Tracking

Misused and poorly maintained assets are potentially a drain on resources within any business, resulting in significant money leakage and a loss of staff performance amongst other things. Damages to company property such as vehicles and devices could be easily handled by installing regulatory devices within them. These include:

• GPS devices
• Harsh turning sensors
• Harsh braking sensors
• Speedometer

Today there is technology available that incorporates all these features into a small, easy to install and operate device.

The Impact of Vehicle Tracking

Apart from encouraging employees to treat the company vehicles with care and respect when they are driven, GPS car trackers can help in a number of other ways. Tracking devices that are connected into the vehicle’s electronics can monitor systems such as the fuel level and schedule regular maintenance checks, with reminders sent to the relevant people.

Tracking the performance of the delivery vehicle can also improve the condition of the delivered packages as damaged to goods is directly related to their transportation and handling. That is, these devices work to protect the customer’s assets, making them less prone to damage by impact or rapid movement.

GPS vehicle trackers are a vital tool in helping delivery and courier businesses to make efficiency and good performance a priority, whilst minimising human error, protecting the company’s property and increasing customer satisfaction.

UniGuard has a range of GPS trackers to suit many different needs. Contact our sales team today to find one that suits you.

The post Staff & Asset Tracking Helping Courier & Delivery Service appeared first on Staff & Asset Tracking with Workforce Management Software by UniGuard.

As of last year, 14% of total global retail sales were generated through online shopping, estimated at around 1.92 billion digital buyers worldwide. This percentage is expected to rise to 22% by the year 2023. This only means one thing for our fellow courier and delivery service providers. It’s going to be quite a busy couple of years ahead and the numbers are projected to keep on increasing as time goes by.

Due to the increased demand of courier and delivery services, businesses may be facing multiple challenges to keep up with the demand in this highly competitive industry. Some of the most common ones include:

• Late or missing deliveries
• Damaged customer goods
• Vehicle maintenance
• Scheduling
• Managing multiple delivery routes
• Remotely managing employees
• Quick task assignment
• Employee reporting and performance reviews

Overlooked and not acted upon, these issues could be detrimental to the overall performance of the company and could lead to a significant loss in profits.

The Solution?

“Organisation is key if one wants their business to function optimally. When it comes to courier and delivery services, this might be the most important action one should take.”

Modern times require modern solutions. The smartest decision a courier and delivery service manager could make is utilising a platform through which deliveries can be mapped out, assigned to specific employees, and receive consistent delivery status updates. This open level of communication through the platform’s features allows the operations manager to make amendments to the route or assign additional tasks if the situation arises. Reporting would also be a breeze; the most advanced staff management software generates its own internal reporting which could be viewed at any time by the manager or employer.

These features within a platform solve all the issues related to overseeing staff performance remotely and keeping an open line of direct and effective communication, which in turn, saves the employer quite a bit of money as well as improving customer satisfaction with the reduction of late or undelivered packages.

Asset Protection

Most companies will find that a significant money leak which they are unaware of is a direct result of poorly maintained assets. Damages to company property such as vehicles and devices could be easily handled by installing regulatory devices within them. These include:

• GPS devices
• Harsh turning sensors
• Harsh braking sensors
• Speedometer

Luckily, nowadays we possess the technology to incorporate all these features into a single, easily installable device. The instant notification when a vehicle is being inappropriately driven will instigate much higher discretion when employees are making use of company property. Modern devices can also provide other information such as fuel and water levels as well as regular maintenance checks. Once this system is applied, employers will find that they are saving money on vehicle maintenance due to level of diligence that they are driven with. Damaged goods are also directly related to their transportation and handling, this system will also work to protect the customer’s assets, making them less prone to damage by impact or rapid movement.

“Keeping both of these key elements in mind, your courier or delivery service will have all the right arrangements in place to be able to perform optimally, drastically minimising human error, making efficiency a priority, protecting company property and increasing customer satisfaction.”

UniGuardX:

• Location Tracking
• Activity Log
• Custom Forms
• Tasks
• Real-Time Alerts
• GPS Bluetooth & NFC
• Request Call-Back

Contact one of our UniGuard specialists on (02) 9671 7777 or email us for a tailored walkthrough of the UniGuard solution based around your challenges and business needs.

The post Courier Delivery Tracking appeared first on Staff & Asset Tracking with Workforce Management Software by UniGuard.

Construction sites have heavy-duty tools, equipment and machinery. Transport companies have trucks they need to carry out deliveries both locally and interstate. And tradespeople like electricians need to have parts with them at all times to carry out maintenance tasks on the spot.

If any of these assets were to be lost, stolen or damaged, it could easily bring business to a grinding halt.

That’s exactly what GPS asset tracking aims to prevent. Here are just some of the many powerful tools you can use to ensure your assets are safe and reliable.

Set up virtual parameters to prevent theft, loss, and misuse

Also known as geofencing, this is a virtual parameter that functions as a designated zone, which determines how far an asset can travel. The beauty of this feature is that you can trace out the exact area where the asset can go. So you have the freedom to establish limits that best suit your unique work situation.

Whenever the asset enters or leaves this perimeter, you will be instantly notified via the software. As a result, you can quickly figure out if the vehicle has been lost or stolen or being misused by a worker, and then take the appropriate measures to respond to the situation.

Real-time fleet tracking for ongoing peace of mind

Whether you need to monitor the whereabouts of vehicles, heavy machinery, cargo, or anything else; real-time GPS asset tracking provides up to the minute updates on the exact location of your assets. This way, you will know exactly where your assets are located, at any time of the day or night.

When combined with location history, you can review the exact route your vehicles have taken in the lead up to their current location. This can help you retrace the vehicle’s steps and increase your odds of finding lost or stolen vehicles. As a result, you will have peace of mind knowing that – no matter what happens – your assets are in good hands.

Improve the lifespan of your fleet with routine maintenance and service reminders

Tired of having to remember to book individual service reminders for your vehicles? Concerned about not having your fleet routinely serviced in a timely and consistent manner?

If so, then fleet tracking can help you.

With routine maintenance and service reminders, you can create unique maintenance plans for each of your individual vehicles. This means you can set up reminders to meet the official manufacture standards of the vehicle itself. So, you can tell the software to send a reminder based on different parameters, such as based on time (i.e. every six months), odometer readings (i.e. every 10,000kms), and hourly run times (i.e. every 5,000 hours). This way, each separate vehicle gets the service it needs at the appropriate service intervals, without any risk of overlap.

For a real-time platform that makes it easy to monitor and manage your vehicles and assets at any time, UniGuard has you covered.

To see how GPS asset tracking can benefit your business, request a FREE demo today. Simply fill out the online form. And a qualified UniGuard expert will show you how it can help your business grow.

The post How to Protect Your Assets With GPS Tracking Technology appeared first on Staff & Asset Tracking with Workforce Management Software by UniGuard.