Service & Repair Form
Please complete the Hardware Service & Repair Form below. Before sending, print the complete the form and include this sheet with your package.
Due to recent events regarding the COVID-19 virus outbreak, we would prefer to have repairs posted instead of being dropped off and picked up from our premises. Please help everyone by ensuring all equipment is clean and sanitised before posting. Thank you.
Note, all repairs are to be sent to "Po Box 359 Plumpton NSW 2761 ". If you are sending via a courier service and need a physical address, please send to "Unit 16, Number 70 Holbeche Road, Arndell Park NSW 2148".
Please note, our physical address is strictly for couriers only and UniGuard will not accept responsibility for items lost in transit or received incorrectly. Likewise, UniGuard does not accept responsibility damaged postage. It is the sender's responsibility to ensure correct packaging and postal information, including a full return address and best person of contact. Failure to do so may result in your package being held until these details and the rightful owner are confirmed.
All serviceable items are billed at $65 per item, unless covered under warranty or mentioned otherwise. For all service-related inquiries please contact UniGuard support through our support page.