Services performed in domestic settings present a unique set of problems for NDIS homecare and support workers who often work alone. This includes co-ordinators, food delivery, transport, gardening or cleaning staff. A request call-back button and motion detectors provide peace of mind.
Proof of Service
UniGuard allows managers to know when in-house care staff arrive and leave a site, and their travel between multiple sites, making it easier to co-ordinate activities. Scheduled reports can be sent to clients providing definitive digital proof of service and compliance.
NDIS and Care Facilities
The management of facilities with a larger workforce and a range of services can be made easier by knowing the location of staff, residents and equipment. Safety can be improved through the more efficient assignment of staff and equipment when incidents occur.
Cleaning and Hygiene
The maintenance of a higher standard of hygiene is vitally important within the disability are care service sector. UniGuard can help track the cleaning of facilities and alert managers when work has not been completed within the designated timeframe.
Incidents, Audits, and Inspections
Customised forms and checklists can be created for performing specific tasks, such as regular work procedures, audits and inspections, or to report issues and incidents such a damage. Details can include written descriptions, photographs, and signatures.
Making the assignment of resources such as staff and equipment more efficient, along with the improvement in safety can help managers stay within tight budgets and prove services are being provided according to regulations.