Customer Survey

UniGuard Management and Security Customer Satisfaction Survey

Please help us provide you with better service...

Here at UniGuard, we are committed to providing our customers with the very best service and professional advice. To help us ensure that our products are continuously evolving to meet your needs, please take a moment to complete this short survey. It will not take any longer than two minutes of your time.

Please feel free to leave personal details blank if you would rather take the survey anonymously. However, during promotional periods we will randomly pick customers who have filled our survey and grant them discounts from a future purchase!

1. Which of our products are you currently using?

UniGuard Guard Tour Management System
RoboCam Body-worn cameras
Adams Metal Detectors
UniGuard GPS Asset Tracking
Other

2. How did you learn of this product?

Internet
Magazine
Word of Mouth
Mail out / Flyer
Existing Customer
Other:

3. How long have you used this product?

Less than six months
Six months to one year
One year to two years
More than two years

4. Overall, how satisfied are you with this product?

Very dissatisfied
Dissatisfied
Satisfied
Very satisfied

5. The value of this product is:

Very poor
Poor
Good
Excellent

6. Will you continue using this product?

No
Yes

7. Will you recommend this product to others?

No
Yes

8. What do you like most about this product and how has it improved your business?

9. What do you not like about the product?

10. In what ways can UniGuard Management & Security focus on improving?

Thank you for taking the time to complete this questionnaire.
The information that you have provided will no doubt go a long way to help us better service your needs in future.

Please tick this box if you do not wish your comments to be published in our testimonials section.