Did You Know? Free Support for life!

UniGuard has free telephone support for the life of the product, so please do not hesitate to call us on (02) 9671 7777 and we will be more than happy to help out!

ValuTronics Australia Pty Ltd

UniGuard 11 Tutorials



Stand-Alone Installation

Some other databases you will find on more advanced makes of the UniGuard Software:

A region defines any physical area or group of sites, such as a territory, state, province or any custom description.
Contacts are the individuals (your customer's employees) that your business interacts with during the rendered patrol service. Each site is assigned a contact during setup. This person is the main contact for queries and issues relating to the site.
Customers are the organizations that your business supplies the patrol service to.
Employees are the individuals employed by your business, contractual or permanent. These are the individuals responsible for the rendering of the patrol service at each level. (Guards, Supervisors, Cleaners etc...)
Shifts are setup to allow predefined durations for visit constraints and report generation. Multiple shifts may be inserted to allow for various custom shift durations, and start/end times.
Wallets are carried by employees, and contain incident tags relating to specific predefined incidents which may occur on a site or during a patrol. Wallets are simply containers for a groups of incident tags, which may be issued to each employee, or to a specific site and shared by employees.
An incident is any event which takes place during a patrol, and needs to be recorded, such as a broken window, unlocked door or any other predefined event. Incident tags are electronic serial numbers, packaged in robust stainless steel housings, and carried by employees in a wallet.