Software Frequently Asked Questions
File - General settings
How do I backup?
The database page contains all database settings and maintenance controls. The settings and controls available will vary depending on whether the system is a Standalone or Network version.

For the standalone version, the database is local, meaning it is stored on the same local machine, allowing backup and maintenance features.
Data operation timeout
The time taken to complete requests to the database depends largely on the amount of data requested, and the
type of operation being performed. The timeout value is the number of seconds that database requests need to
complete in before the patrol management system gives up. This setting may need to be adjusted if any
timeout errors are encountered.
Backup Directory
This is the directory where all backups will be created. To change the backup directory, click the browse
button, and browse to the required directory.
Backing up data
To backup all data, click the Backup button. A zip archive containing the current data will be created in
the backup directory. All backups have the .zip file extension.
Restoring data
To restore a previously created zip archive, click the Restore button and select the zip archive to restore.
Warning: Restoring an archive will overwrite all current data, perform a backup of the
current data before performing a restore.
Compacting data
Compacting the data will slightly reduce the data size, and it's effectiveness depends largely on the data
size and usage. To perform this operation, click the Compact Data button.
Purging old data
Purging old data is the process of deleting old historic data to keep the database size manageable and database
operations quick.

Select the required parameters for which to delete old data and click the respective Delete button.
Warning: Purging old data will delete the specified data forever, perform a backup of
the current data before performing a purge.
